Senior Support Analyst

3 weeks ago


Geelong, Victoria, Australia Travel Leaders Group, LLC Full time
About the Role

We are seeking a highly skilled Senior Support Analyst to join our team. As a key member of our analytics platform team, you will be responsible for providing technical support and services in the analytics space.

Key Responsibilities
  • Manage and resolve technical issues related to our analytics platform
  • Identify and deliver initiatives to reduce support and service requests
  • Develop and maintain documentation to enable self-help
  • Collaborate with cross-functional teams to achieve business objectives
Requirements
  • Advanced professional written communication skills
  • Strong conceptual and analytical skills
  • Experience with application support and lifecycle management
  • Development and administration skills of analytics applications
  • SQL programming and UNIX shells scripting skills
What We Offer

We offer a competitive salary, amazing employee benefits, and opportunities for growth and development. Our team is committed to inclusion, diversity, and accessibility in our employment practices.

We encourage Aboriginal and Torres Strait Islander people, people with disability, men, women, and gender diverse people, culturally diverse and LGBTIQA+ people to apply for our roles.



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