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Insurance Claim Manager

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Melbourne, Victoria, Australia beBeeClaims Full time $99,900 - $133,879
Job Overview

The Claims Specialist role is a key position within our organization, responsible for managing claims across various lines of insurance. This involves proactive management of claims in accordance with established principles and collaboration with stakeholders to achieve optimal outcomes.

Main Responsibilities
  • Manage complex claims effectively, utilizing technical skills and authority levels.
  • Collaborate with claims product managers and practice leaders on large and complex losses to achieve successful file outcomes.
  • Proactively manage expenses through thoughtful expense management and claims best practices.
  • Participate in Quality Review Processes and assist underwriters with policy review and drafting.
  • Coordinate communication with internal and external stakeholders to ensure exceptional customer service and transparency.
Required Skills And Abilities
  • Direct (specialty) claims experience or other lines of commercial insurance.
  • Sound knowledge of key product lines and regulatory environments.
  • Appreciation of the technical requirements of the role.
  • Ability to identify and analyze problems, create effective solutions, and deploy sound decision-making skills.
  • Excellent communication skills and confidence in presenting to internal/external audiences.