Customer Service Representative

1 month ago

Loganholme, Queensland, Australia Telstra Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective product knowledge and communication skills.

Key Responsibilities
  • Provide outstanding customer service to all customers, ensuring their needs are met and exceeded.
  • Maximize sales by providing expert product knowledge and recommendations to customers.
  • Achieve sales and performance targets through effective sales strategies and techniques.
  • Ensure store presentation is in line with retail shop standards, maintaining a clean and organized store environment.
Requirements
  • Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
  • Ability to solve complex problems and think critically in a fast-paced environment.
  • Effective communication skills, with the ability to articulate product information and sales strategies to customers.
  • Previous experience in a customer-facing environment is highly advantageous.
What We Offer
  • Variety of flexible working arrangements available, including casual, part-time, or full-time positions.
  • Fantastic career growth prospects, with ongoing product training and development opportunities.
  • In-store mentorship and support, ensuring you have the tools and resources to succeed in your role.
  • Highly rewarding sales environment, with opportunities to earn bonuses and incentives.
  • Corporate discounts and benefits, including 30% off Telstra products and services.

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