Dream Job: Become a Travel Expert

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $100,000
Travel Career Opportunities

We are seeking a skilled professional to fill the role of Travel Consultant.

This is a challenging and rewarding position that requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.

The ideal candidate will have experience in a telephone sales environment and be proficient in computer systems and programs. They will also possess excellent written and oral communication skills and be able to develop and maintain effective work processes and procedures.

In return for your hard work and dedication, you will be offered a comprehensive training program, flexible working arrangements, and opportunities for career growth and development.

You will be part of a dynamic team that values exceptional customer service, teamwork, and continuous improvement.

  • Be the contact point for sales and service enquiries
  • Provide exceptional service across all guest interactions
  • Develop and maintain effective and efficient work processes and procedures
  • Effectively communicate with internal and external staff
Key Responsibilities

The key responsibilities of this role include:

  • Sales and Service Enquiries
  • Guest Interactions
  • Work Processes and Procedures
  • Internal and External Communication
Requirements

To be successful in this role, you will need:

  • Experience in a telephone sales environment
  • Ability to work in a fast-paced and changing environment
  • Previous travel industry experience preferred but not required
  • Working knowledge of a GDS preferred but not required
  • Proficient and confident with computer systems and programs
  • Exceptional customer service skills
  • Excellent written and oral communication skills
  • High-quality attention to detail
Benefits

We offer a range of benefits to support your personal and professional development including:

  • Flexible working arrangements
  • Comprehensive training program
  • Opportunities for career growth and development
  • Onsite parking and close proximity to public transport, shops, cafes, and Southland
About You

We value exceptional people who share our commitment to delivering outstanding customer experiences and building long-term relationships with our guests.

If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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