Residential Operations Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeResidentialOperations Full time $105,000 - $134,500

About Us, Our residential operations team plays a vital role in delivering exceptional customer experiences and driving business growth.

The Role:

As Residential Operations Manager, you will oversee the operational workflow that underpins our delivery of residential lending services. This involves allocating tasks, tracking progress, and ensuring quality and efficiency in offshore support delivery.

Key Responsibilities:

  • Coordinate Workflow Processes
  • Develop and Maintain Operational Standards
  • Oversee Settlement Activities
  • Enable Cross-Team Collaboration
  • Uphold Quality and Compliance

Requirements for Success:

  • Proven experience in residential lending, including settlement and post-settlement activities.
  • Experience coordinating offshore or distributed operational support functions.
  • Process-oriented mindset with strong documentation and continuous improvement capabilities.
  • Able to drive outcomes through indirect leadership and stakeholder engagement.
  • Excellent communication skills with the ability to translate operational challenges into structured solutions.
  • Strong commitment to compliance, quality standards, and delivering an excellent customer experience.

Benefits:

  • Opportunity to work in a dynamic and growing industry.
  • Chance to develop and maintain operational standards and processes.
  • Collaborative team environment.

Why Choose Us:

  • We offer a supportive and inclusive work environment.
  • We provide opportunities for career growth and professional development.

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