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Branch Manager, Mt. Isa QLD
2 months ago
The Branch Manager will lead a team of 5-8 direct reports to provide exceptional customer service and drive revenue growth in the Mt. Isa region. This role requires a customer-centric leader who can develop and implement business plans to achieve regional profitability.
Key Responsibilities:
- Achieve customer acquisition, service, and retention for product lines and customer segments within the Branch.
- Develop and lead a high-performance team to support a culture of customer centricity, credit quality, and processing efficiencies.
- Design and implement effective business plans to grow and improve regional profitability.
- Manage the region to meet audit, quality, and compliance objectives with corporate policies and procedures.
Requirements:
- Leadership experience in a Branch environment.
- Demonstrated experience with exceptional customer service delivery through an operational function.
- Demonstrated experience in developing, leading, and coaching a high-performance team.
- Experience in roles requiring growth and retention of a customer base.
What We Offer:
At ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch with a range of flexible working arrangements and benefits, including access to health and wellbeing services and discounts on selected products and services.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
