Industrial Service Technician
3 days ago
Pirtek is a leading international company in the mobile on-site service and replacement of hydraulic and industrial hoses, with over 44 years of experience.
We are seeking an experienced Centre Technician to join our team at our Kalgoorlie Service Centre, where you will be expected to deliver consistent, accurate, high-quality service to our customers.
As an Industrial Service Technician - Hydraulic Equipment Specialist, you will have excellent skills in communication, and the ability to provide solutions and build relationships with a varying range of customers.
You will work closely with the Operations Manager to ensure the daily operation of the Hose Service Centre runs smoothly, and assist with learning hose assembly, machine/weld, and pipe-bending procedures.
Your key responsibilities will include:
- Supporting the day-to-day operations of the centre
- Learning and applying new skills in hose assembly, machine/weld, and pipe-bending
- Providing excellent customer service at the counter and over the phone
- Carrying out tasks such as picking up and delivering goods as required
To succeed in this role, you will ideally possess:
- A strong understanding of customer service principles
- Good telephone etiquette and verbal communication skills
- Excellent written communication skills
- The ability to carry out instructions and follow procedures
- A knowledge of the industry or similar type
- A trade certificate is an advantage but not essential
- The ability to operate machinery, use tools and measuring devices
- A current driver's licence with manual driving capability
- Basic computer literacy and good literacy and numeracy skills
- A well-presented and groomed appearance
- A strong work ethic and pride in workmanship
- The ability to prioritise tasks to meet deadlines and problem-solve
- A willingness to be a team player
- The ability to live within a reasonable distance to the business
- An understanding of WHS and Safe Work Practices
- The ability to maintain neat and tidy dress and appearance in line with Pirtek Dress Code Policy
In return for your hard work and dedication, we offer a competitive salary of approximately $60,000 per annum, commensurate with your level of experience and qualifications.
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