
Senior Technology Specialist
2 days ago
As an M365 Administrator, you will have the opportunity to support and maintain Microsoft Exchange On-Premises and Exchange Online environments.
Key Responsibilities:
• Ensure the effective management of Microsoft 365 platforms.
• Provide expert technical assistance on infrastructure, security, and cloud services.
• Foster excellent relationships with senior executives and other key stakeholders.
• Develop and implement technical change management activities to improve operational efficiency.
• Contribute to the design and implementation of operating models that enhance business processes.
• Investigate complex technical issues and collaborate with team members to resolve these problems.
• Promote a positive work culture within the ICT Services Branch aligned with Agency values.
• Build and maintain effective working relationships with internal and external stakeholders.
Essential Criteria:
• Demonstrated experience of at least three years in supporting Microsoft 365 services.
• Proven expertise in infrastructure, security, and cloud technologies.
• Strong understanding of ITIL best practices.
• Excellent conceptual, analytical, and problem-solving skills, with the ability to develop innovative solutions.
• High level customer service and support skills.
• Experience working in government or providing services to government agencies.
About this role:
This is an exciting opportunity for a highly skilled M365 Administrator to join our team. If you are passionate about technology and have a strong desire to make a meaningful contribution to our organization, we encourage you to apply.
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