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Senior Technical Liaison
3 weeks ago
We are seeking an experienced technical professional to provide expert guidance and support to our clients.
- Key responsibilities include coaching, troubleshooting, field modification oversight, issue feedback, and engineering support.
The ideal candidate will have a deep understanding of complex mechanical systems and experience working within the rail industry.
Job Requirements:- Provide technical expertise to clients in the form of coaching, training, and support.
- Coordinate the implementation of field modifications and monitor their effectiveness.
- Ensure timely resolution of customer issues and maintain high levels of customer satisfaction.
- Develop a deep understanding of the client's business to identify opportunities for growth.
This is a Monday to Friday role with occasional travel required (approximately 3-4 times per year). We offer a competitive salary and benefits package, including training commensurate with experience, rewards & recognition program, discounted health insurance, novated leasing options, lifestyle discounts, and access to our employee assistance program.
Why Work With Us?- We strive to create a workplace where everyone feels welcome and valued.
You will have the opportunity to work with a global company that values diversity and inclusion.