Dynamic Customer Service Ambassador

2 weeks ago

Perth, Western Australia beBeeCustomerService Full time $70,000 - $85,000
Customer Service Administrator Job Summary

This role offers a fantastic opportunity to deliver exceptional customer service and contribute to the success of a dynamic team. You will be responsible for managing customer orders and enquiries with precision and professionalism, providing tailored product and service support, and accurately maintaining customer records.

Key Responsibilities:
  • Manage customer interactions with a high degree of professionalism and accuracy.
  • Provide personalized product and service support using industry knowledge and expertise.
  • Maintain accurate and up-to-date customer records in CRM systems.
  • Share insights and feedback to support service improvements and team innovation.
  • Ensure delivery of a consistently high standard of service in every customer interaction.
  • Support the team with administrative tasks and contribute to wider business initiatives.
Requirements:
  • Proven experience in customer-facing roles or client support in fast-paced environments.
  • Strong communication skills with the ability to adapt to diverse customer needs.
  • Highly organized and proactive with effective task management skills.
  • Detail-oriented and solutions-focused with a commitment to delivering great service.
  • Experience using SAP or similar systems is highly regarded.
About Our Team

Our team operates with a collaborative approach, focused on continuous improvement and reliable service delivery. We offer a supportive environment where you can grow and develop your skills, working closely with colleagues to achieve shared goals.

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