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Technical Support Manager

2 months ago

Sydney, New South Wales, Australia Legal Aid NSW Full time
About the Role

The Technical Support Manager plays a critical role in delivering high-quality ICT services at the school. This involves incident diagnosis and resolution for complex issues, as well as the deployment of standardized infrastructure, hardware, and systems.

Key Responsibilities
  • Provide technical advice on the deployment of standardized ICT products and services to NSW public schools and departmental offices.
  • Contribute to the development and implementation of ICT strategies and policies that support the school's goals and objectives.
  • Collaborate with other teams to ensure seamless integration of ICT services and support.
What You'll Need

To be successful in this role, you'll need:

  • Strong technical skills and knowledge of ICT systems and infrastructure.
  • Excellent problem-solving and analytical skills.
  • Ability to work collaboratively with others and provide effective technical advice.
Working with Us

The Department of Education is committed to providing a supportive and inclusive work environment. We welcome applications from diverse candidates and are an equal opportunities employer.