Transport Service Delivery Manager

6 days ago

Queanbeyan, New South Wales, Australia beBeeOperations Full time $100,000 - $120,000
Route Operations Manager

As a key member of our Retail and Consumer function, you will play a vital role in managing day-to-day service level targets and driving success.

Key Responsibilities:
  • Ensure that business achievements meet set Key Performance Indicators (KPIs).
  • Manage customer relations and be the first point of contact/escalation for all operational shift issues.
  • Oversee adherence to Occupational Health and Safety (OHS) and site safety requirements.
  • Complete pre-operational checklists for all loads and report on damages and Movements involving Incidents (MVIs).
  • Optimize allocations and dispatch operations to achieve highest service levels.

This is an exciting opportunity to work collaboratively with our team and drive business growth. Our collaborative work environment provides industry-leading training and opportunities for professional development.

Requirements
  • Demonstrate full understanding of transport processes and expectations.
  • Display knowledge of Supply Chain Management principles.
  • Understand relevant Federal and State Law requirements.
  • Provide excellent customer-focused services (internal & external).
  • Develop strong MS Office skills, particularly Excel, Word, and PowerPoint.
  • Possess valid driver's license and Forklift license.

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