Building Financial Futures

4 days ago

Sydney, New South Wales, Australia beBeeFinancial Full time $80,000 - $120,000

Job Role:

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Personal Banking Advisor & Customer Service Representative.

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About the Role:

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  • We are seeking a skilled Personal Banking Advisor to join our team, providing exceptional customer service and building long-term relationships with customers.\
  • This is an excellent opportunity to contribute to the growth and development of our customers' financial well-being, assisting them with their everyday banking needs.\
  • You will be responsible for identifying customers' needs and providing tailored solutions to meet their financial goals.\
  • As a Personal Banking Advisor, you will play a key role in creating a positive customer experience, ensuring that our customers feel valued and supported.\
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Key Responsibilities:

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  • Deliver exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.\
  • BUILD strong relationships with customers, understanding their needs and preferences to provide personalized banking solutions.\
  • Assist customers with their everyday banking transactions, including account management and payment processing.\
  • Contribute to the growth and development of our customers' financial well-being, providing expert advice on personal finance and budgeting.\
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Requirements:

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  • 2+ years of experience in customer-facing roles, preferably in banking or financial services.\
  • Strong communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.\
  • Business or financial knowledge is an advantage, but not essential.\
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.\
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Benefits:

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  • Competitive salary and bonuses, plus comprehensive benefits package.\
  • Ongoing training and development opportunities, including mentoring and coaching programs.\
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.\
  • Opportunities for career advancement and professional growth within the organization.\

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