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Store Manager

2 months ago


Brisbane, Queensland, Australia Michael Hill Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Michael Hill Castletown. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead and manage a team of sales consultants to achieve sales targets and provide exceptional customer service
  • Develop and implement strategies to drive sales growth, improve customer engagement, and increase customer loyalty
  • Collaborate with the regional and national retail management teams to align store operations with company goals and objectives
  • Manage store operations, including inventory management, visual merchandising, and store maintenance
  • Monitor and analyze sales performance, customer feedback, and team productivity to identify areas for improvement
What We Offer

As a Store Manager at Michael Hill, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a comprehensive training and development program, including a 12-week 'Stepping Stones' program and leadership enrichment initiatives, to ensure you have the skills and knowledge needed to succeed in this role.

We also offer a competitive salary, plus incentives for on-target sales performance, and a range of benefits, including paid parental leave, volunteering leave, and well-being initiatives. Our company values diversity and inclusion, and we are committed to creating a workplace culture that is respectful, supportive, and inclusive.

About You

We are looking for a highly motivated and experienced retail leader who is passionate about delivering exceptional customer experiences. You will have a proven track record of success in a leadership role, with experience in driving sales growth, improving customer satisfaction, and developing high-performing teams.

You will be a customer-centric individual with strong business acumen, able to manage multiple client relationships in a highly dynamic setting. You will also be a strong communicator and team player, able to lead and develop team members, and collaborate with other departments to achieve company goals and objectives.