Workforce Team Leader

3 weeks ago


Norwood, Australia Plena Healthcare Full time

We are seeking a highly skilled Workforce Team Leader to join our Plena Healthcare team. This is an exciting opportunity to work with a national allied health provider to the Aged Care, Community and Disability industry.

Key Responsibilities

  1. Ensure compliant and efficient rostering of clinical team members
  2. Monitor Workforce Management KPIs, including task turnaround times and data integrity expectations
  3. Prepare payroll files and reconcile leave entries
  4. Develop and maintain process maps and documentation
  5. Complete monthly Workforce Planning Tool to analyze workforce size and capability
  6. Continually identify process improvement opportunities
  7. Manage complaints and escalations relating to the Rostering team or processes
  8. Recruit and onboard new Rostering team members
  9. Provide performance management and feedback to team members
  10. Run education and team meetings

Requirements

  • Proven rostering and scheduling experience
  • Strong customer service skills
  • Excellent attention to detail and ability to maintain a wider business context
  • Ability to lead a team to excel in their roles
  • Positive and collaborative attitude
  • Demonstrated analytical skills in Excel
  • Ability to manage staff conflict and provide resolutions and coaching

What We Offer

  • 9-day working fortnight for work-life balance
  • Salary sacrificing options
  • $150 allowance towards a healthier you
  • $1000 refer a friend bonus

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive and diverse workplace.


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