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Operations Excellence Manager

1 week ago

Brisbane, Queensland, Australia DHL Germany Full time

About This Role

This role involves managing daily logistical challenges to ensure smooth Transport operations at DHL.

Key Accountabilities

  • Manage and control operations for the customer, ensuring a safe working environment and cost-effective operational activities.
  • Ensure customer satisfaction through excellent service delivery.
  • Build and maintain positive relationships with customers and stakeholders, both internal and external.
  • Coordinate carton network deliveries across metropolitan Brisbane.
  • Maintain location and inventory accuracy and increase productivity streams.
  • Ensure customer's annual business plan including revenue, profit, and service levels are met and correct action is taken to rectify.