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Client Support Specialist

3 weeks ago

Perth, Western Australia beBeeCustomerService Full time $70,000 - $100,000

We are seeking a highly skilled and motivated individual to join our Response Team as a client support specialist.

Job Description

The primary function of this role is to provide exceptional support to our clients, ensuring their needs are met and exceeded. This involves:

  • Responding to client inquiries in a timely and professional manner.
  • Providing expert advice on technical matters, communicating complex ideas in simple terms.
  • Maintaining accurate records of client interactions.

In addition to these responsibilities, you will be part of a dynamic team that values collaboration, innovation, and continuous learning.

Required Skills and Qualifications

To be successful in this role, you will require:

  • Strong communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Highly organized and able to prioritize tasks efficiently.

You will also need to possess a strong passion for delivering exceptional customer service and a commitment to ongoing professional development.

Benefits

As a member of our team, you can expect:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
About Us

We are a vibrant socially minded group with a mission to tackle homelessness through active contribution to On My Feet. We strive to be the most trusted SME IT Department in Australia by providing outstanding support to our clients.