Enterprise Technology Support Specialist

3 days ago

Melbourne, Victoria, Australia beBeeEngineer Full time $103,603 - $112,000
Job Title:

Windows Managed Operating Environment Specialist

This role is responsible for supporting and enhancing RMIT's Windows Managed Operating Environment (MOE), including Intune, SCCM, Active Directory, Citrix DaaS and related platforms.

The ideal candidate will have strong technical skills in Microsoft's Modern Workplace services, with at least three years' experience in enterprise environments.

About the Job:
  • Provide operational and project delivery support across the University's global environment.
  • Contribute to improving user adoption, implementing security and compliance measures, automating tasks, and ensuring the University gains maximum value from its Microsoft technology investment.
  • Collaborate with engineers across multiple teams and locations to maintain reliable and secure services for staff, students and associates.
Key Responsibilities:
  • Managing MOE platforms, identifying and implementing technical improvements.
  • Developing and maintaining PowerShell scripts.
  • Applying ITIL service management processes.
  • Working in Agile environments.
What We're Looking For:

An experienced IT professional with a customer service focus, who can communicate technical concepts clearly.

We are committed to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age.

How To Apply:

Please submit your CV and covering letter addressing your suitability for this position.

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