Business Operations Manager
1 day ago
KBR, Inc. is seeking a seasoned Business Operations Manager to lead the administrative and operational facets of one or more government services projects. This role demands a professional with broad autonomy, adept at navigating the complexities of project oversight and skilled at driving interdepartmental coordination to surpass review and approval benchmarks.
Key Responsibilities- Ensure seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability.
- Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.
- Coordinate and streamline operational processes, procedures, and reporting across multiple sites.
- Support the Program Manager in reviewing business systems administration, resources, procedures, and methods to improve operational effectiveness, utility, and efficiency.
- Sustain and enhance client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance.
- Provide and lead an appropriately skilled workforce to carry out the functions of the SOW.
- Ensure community support during Contractor personnel change; Interface with Contractor Officer (CO), COTR, and GPOC; Delivery of all site-specific contract requirements.
- Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work.
- Establish procedures, develop, and implement programs for Mission critical and increase efficiencies.
- Act as the central point of contact for COTR or GPOC for facilities related work.
- Notify GPOC on facilities significant events; Compile summaries of events, critical actions accomplished, plans for completion or remediation, and brief to site management in various forums.
- Manage Work Orders including resource management and interfacing with customer representatives.
- Adhere strictly to contractual terms to prevent revenue loss and maximize financial outcomes.
- Systematically manage risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager.
- Anticipate future client needs and contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies.
- Utilize analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state.
- Advocate for a culture that prioritizes Quality and Safety throughout all program aspects.
- Institute processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements.
- Embrace new challenges with a propensity for inventive problem-solving and the enhancement or creation of procedures for optimized outcomes.
This role will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space. The Business Operations Manager will be expected to travel between our facilities in Alice Springs and the local area. This position is expected to be onsite 100%.
Requirements- A degree in Finance, Business, or Accounting from an accredited university.
- Demonstrated experience working on programs utilizing foreign currency.
- Demonstrated analytical skills and programmatic planning for budgeting and contract management oversight.
- Demonstrated ability to meet short timelines.
- Possess an active TS/SCI U.S. Security Clearance with Counterintelligence polygraph or Host Nation PV clearance.
- A wealth of experience, with a minimum of 5 years experience in roles of increasing responsibility and complexity, preferably within a program managing 250+ personnel.
- A track record of establishing and maintaining practices that ensure maximum efficiency and effectiveness, supported by an analytical approach that leverages historical data to optimize equipment reliability and costs.
- Demonstrated expertise in strategic planning, organizing, directing, decisive problem-solving, and the ability to engage effectively with both staff and clients at all levels.
- Knowledge of process improvement models (e.g. LEAN/Six Sigma, ISO 9000).
- Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics.
- Experience planning and implementing large-scale facility and logistics projects.
- Knowledge of U.S. government exercise or crisis management communities and experience planning, coordinating and executing support to special events.
- Familiarity with 24/7/365 operational environment.
KBR, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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