Business Operations Manager

1 week ago

Alice Springs, Northern Territory, Australia KBR, Inc. Full time
About the Role

We are seeking a seasoned Business Operations Manager to lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations.

Key Responsibilities
  • Project Oversight: Ensure the seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability.
  • Organizational Structure: Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.
  • Operational Process Improvement: Coordinate and streamline operational process, procedure, and reporting across multiple sites.
  • Client Relationship Management: Sustain and enhance client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance.
  • Workforce Management: Provide and lead an appropriately skilled workforce to carry out the functions of the SOW.
  • Community Support: Ensure community of support during Contractor personnel change.
  • Facilities Management: Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work.
  • Procedure Development: Establish procedures, develop, and implement programs for Mission critical and increase efficiencies.
  • Communication: Act as the central point of contact for COTR or GPOC for facilities-related work.
  • Risk Management: Systematically manage risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager.
  • Business Development: Anticipate future client needs and on contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies.
  • Quality and Safety: Advocate for a culture that prioritizes Quality and Safety throughout all program aspects.
  • Reporting: Institute processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements.
Requirements
  • A degree in Finance, Business, or Accounting from an accredited university.
  • Demonstrated experience working on programs utilizing foreign currency.
  • Demonstrated analytical skills and programmatic planning for budgeting and contract management oversight.
  • Demonstrated ability to meet short timelines.
  • Possess an active TS/SCI U.S. Security Clearance with Counterintelligence polygraph or Host Nation PV clearance.
  • A wealth of experience, with a minimum of 5 years experience in roles of increasing responsibility and complexity, preferably within a program managing 250+ personnel.
  • A track record of establishing and maintaining practices that ensure maximum efficiency and effectiveness, supported by an analytical approach that leverages historical data to optimize equipment reliability and costs.
  • Demonstrated expertise in strategic planning, organizing, directing, decisive problem-solving, and the ability to engage effectively with both staff and clients at all levels.
  • Knowledge of process improvement models (e.g. LEAN/Six Sigma, ISO 9000).
  • Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics.
  • Experience planning and implementing large-scale facility and logistics projects.
  • Knowledge of U.S. government exercise or crisis management communities and experience planning, coordinating, and executing support to special events.
  • Familiarity with 24/7/365 operational environment.

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