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**Shift Supervisor: A Leadership Role**

2 months ago

Lake Macquarie City Council, Australia Workforce Australia for Individuals Full time

About Us

Workforce Australia for Individuals is a dynamic organization that values its people, customers, and community. We are passionate about creating a positive work environment that fosters growth, recognition, and rewards.

Our Mission

We aim to provide exceptional services that make a real difference in people's lives. Our team is dedicated to delivering high-quality solutions that meet the needs of our customers.

Job Summary

We are seeking a skilled Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for leading a team of staff, ensuring smooth operations, and maintaining high standards of customer service.

Key Responsibilities

  • Lead and motivate a team of staff to achieve excellent customer service and operational results
  • Ensure effective communication and collaboration with colleagues and management
  • Monitor and maintain high standards of customer service and quality
  • Identify and implement process improvements to increase efficiency and productivity
  • Manage and resolve conflicts and issues in a fair and timely manner

What We Offer

We offer a competitive salary, opportunities for career growth and development, and a dynamic work environment that values diversity and inclusion.