
Exceptional Customer Experience Specialist
3 days ago
Award-winning company seeks skilled Customer Service Assistant to join our team.
- Experience working in a call centre environment is desired but not necessary
- Strong communication and interpersonal skills
- Patient and empathetic approach to dealing with customer enquiries
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic computer skills and familiarity with CRM software an advantage
This role provides exceptional customer service experience by ensuring all customers receive high-quality, efficient support through multiple channels. Assist in resolving customer complaints, providing information on products and services, handling orders, and answering general inquiries via phone, email or chat.
Requirements:To be successful you will need:
- Valid working rights in the country
- Police Check and background checks, references
- Flu vaccinations Seasonal (or willing to obtain)
- Evidence of Covid-19 vaccinations in line with current requirements
We offer:
- Competitive salary package
- Employee Assistance Program for staff and family
- Career progression opportunities
- Work culture that values diversity and inclusion
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