Retail Store Manager

2 weeks ago

Melbourne, Victoria, Australia Country Road Group Full time
Witchery Store Manager Opportunity

**About the Role**

We are seeking an experienced Store Manager to lead our Witchery store in Northland VIC. As a Store Manager, you will be responsible for delivering exceptional customer service, driving sales and profit growth, and building a high-performing team.

**Key Responsibilities**

  • **Customer Experience**: Drive a customer-centric culture, creating a warm and genuine in-store experience that exceeds customer expectations.
  • **Sales and Profit Growth**: Develop and implement strategies to drive sales, profit, and productivity, ensuring achievement of all targets as set by the business.
  • **Team Leadership**: Inspire and empower your team through collaborative leadership, training, and development, ensuring they have a clear understanding of business objectives and commercial acumen.
  • **Operational Excellence**: Ensure the store operates efficiently, with effective stock control, visual merchandising, and adherence to company policies and procedures.
  • **Relationship Building**: Build strong relationships with stakeholders across the business, including colleagues, customers, and suppliers.

**Requirements**

  • **Retail Experience**: Proven experience in managing a retail, hospitality, or similar business, with a strong passion for the industry and exceptional service skills.
  • **Leadership Skills**: Ability to manage budgets, interpret financial reports, and generate efficient rosters, with experience in managing the performance, productivity, training, and development of a large team.
  • **Operational Skills**: Operational excellence, experience with stock control and visual merchandising, and ability to build strong relationships with stakeholders.

**What We Offer**

  • **Competitive Remuneration Package**: A competitive remuneration package, including incentives and benefits.
  • **Career Progression**: Excellent career progression opportunities, involving regular training and on-the-job development.
  • **Genuine Culture**: A genuine, open, and high-performing culture that values diversity and inclusion.

**About Us**

Country Road Group is a leading Australian retailer, committed to providing a working environment that embraces and values diversity and inclusion. We are passionate about delivering exceptional customer experiences and building a strong, sustainable business.

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