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Retail Feedback Specialist

3 weeks ago

Perth, Western Australia beBeeFeedback Full time $30,000 - $60,000
Customer Service Reviewer

We are seeking highly motivated and detail-oriented individuals to join our team as Customer Service Reviewers. As a Customer Service Reviewer, you will be responsible for visiting retail outlets and providing detailed feedback on store presentation, service, selling skills, and cleanliness.

The ideal candidate will have an excellent eye for detail, good memory, reliable communication skills, and access to the internet. You will be required to pose as a customer, making observations about your experience, and then complete a survey online about the experience.

Successful candidates will be assigned tasks based on their availability, ability to complete tasks, location, willingness to travel, flexibility, and reliability. Surveys can take anywhere from 10 minutes to 1 hour to complete.

Key Responsibilities:
  • Visit retail outlets to observe store presentation, service, selling skills, and cleanliness
  • Complete surveys online about your experience
  • Provide detailed feedback to clients
Requirements:
  • Excellent attention to detail
  • Good memory
  • Reliable communication skills
  • Access to the internet
Benefits:
  • Flexibility in assignment schedule
  • Opportunity to work with leading retail brands
  • Contribute to improving customer experience