Demand Analyst

About PACCAR Parts

PACCAR Parts is a global leader in the distribution, sales, and marketing of aftermarket parts for heavy and medium-duty trucks, trailers, and engines. Our state-of-the-art distribution processes, award-winning sales and marketing programs, and industry-leading quality management ensure excellent aftersales support to our extensive network of Kenworth and DAF dealer locations across Australia, New Zealand, and Papua New Guinea.

The Opportunity

A 12-month fixed-term opportunity exists for a Demand Analyst to join the PACCAR Parts Materials Team. As a key member of the team, you will be responsible for delivering outstanding customer service support to dealers, enhancing and maintaining dealer inventory performance and service levels by implementing exceptional inventory management strategies, retail forecasting, and support activities.

Key Responsibilities

• Perform planning system maintenance, forecasting, and support activities.
• Primary point of contact for dealers regarding MDI.
• Conduct troubleshooting for any MDI issues.
• Optimize PACCAR Parts sales by ensuring high dealer stock availability to prevent lost sales opportunities.
• Manage inventory throughout the Australian dealer network.
• Liaise with dealerships on a regular basis regarding stock ordering.
• Coordinate training workshops for dealers to maximize MDI understanding and performance.
• Provide monthly metric reporting to dealers and management.
• Monitor and assess the effectiveness of current processes, driving continuous improvement.
• Establish and improve direct ship order planning to improve stock availability.

About You

• Tertiary qualification in supply chain, logistics, or business management or at least two years' experience in materials planning/demand analysis.
• Experience in inventory management/exposure to Dealer Business system (DBS) well regarded.
• Excellent analytical and problem-solving skills.
• Strong knowledge of Material Planning processes and methodologies.
• Comprehensive knowledge of forecasting and JDA Manugistics.
• Excellent communication and interpersonal skills.
• High accuracy and attention to detail.

Why PACCAR?

In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support, and long-term employment and career opportunities.