Duty Manager

2 weeks ago


Canberra, ACT, Australia Kmart Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Kmart. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of the store, leading the team during trading hours, and implementing strategies to drive sales and customer satisfaction.

Key Responsibilities
  • Lead and motivate a high-performing team to achieve sales and customer service targets
  • Develop and implement store operations strategies to improve efficiency and productivity
  • Manage store inventory, visual merchandising, and stockroom operations
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
  • Collaborate with the store management team to achieve business objectives and implement company-wide initiatives
  • Monitor and analyze sales data, customer feedback, and other key performance indicators to inform business decisions
Requirements
  • Minimum 2 years of retail experience, preferably in a supervisory or management role
  • Proven track record of achieving sales and customer service targets
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • A discount card for Kmart, Target, Officeworks, and Bunnings
  • A rotating roster to ensure work-life balance

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