Assistant Store Manager

3 weeks ago


Cairns City, Queensland, Australia Rockwear Full time
Assistant Store Manager - Retail Sales and Customer Experience Lead

As a key member of our Retail Sales and Customer Experience Team, you will have the opportunity to drive sales and customer experience through leading by example and mentoring your team. Your passion for customer service, retail sales, and fashion will shine through in your ability to exceed sales targets and KPIs. You will be responsible for coaching and mentoring team members to upskill their product knowledge, sales techniques, and customer service, ensuring a world-class customer experience in our stores. With a focus on visual merchandising, stock management, and team leadership, this role is ideal for a highly motivated and results-driven individual who can lead, motivate, and inspire a team to achieve exceptional results.

KEY RESPONSIBILITIES
  • Drive sales and customer experience through leading by example and mentoring your team
  • Exceed sales targets and KPIs by coaching and mentoring team members to upskill their product knowledge, sales techniques, and customer service
  • Lead, motivate, and inspire a team to achieve exceptional results
  • Execute visual merchandising directive and manage stock to meet business needs

WHO WE ARE LOOKING FOR
  • A highly motivated and results-driven individual with a passion for customer service, retail sales, and fashion
  • Able to lead, motivate, and inspire a team to achieve exceptional results
  • Strong communication and interpersonal skills
  • Able to work in a fast-paced environment and meet deadlines


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