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Caravan Support Specialist

3 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000
Caravan Service Advisor Job Description

The role involves providing exceptional customer service, managing warranty claims and ensuring accurate records are maintained.

Key Responsibilities:

  • Manage customer inquiries and warranty cases
  • Liaise with customers, service centers and internal teams
  • Coordinate handovers of new caravans to customers
  • Maintain accurate service and warranty records

Requirements:

  • Experience in a customer-facing role, preferably in the caravan or automotive industry
  • Strong communication and interpersonal skills
  • Good organizational and administrative skills
  • Able to work independently and as part of a team

About Us:

We offer a friendly and supportive work environment, opportunities for growth and development, and a chance to work with a product that brings joy to people's lives.