Senior Retail Leadership Opportunity

1 week ago

Brisbane, Queensland, Australia beBeeCustomerCentric Full time $60,000 - $72,000
Concession Manager Role

This is an exceptional opportunity to lead and develop a high-performing team, providing personalized service and expert fitting guidance to our customers.

  • Lead the team in achieving operational excellence, driving sales growth and exceeding performance metrics.
  • Champion customer satisfaction by ensuring seamless experiences through personalized service, expert fitting, and a deep understanding of our brand values.
  • Become certified in our specialized fit technology to enhance customer experience and drive business results.
  • Represent our brand values and vision by promoting confidence and comfort for all women, empowering them to feel their best.
  • Collaborate closely with regional leaders on initiatives that drive store, region, and company-wide success.
  • Implement impactful visual merchandising strategies to elevate store presence and meet brand standards.
  • Develop and empower team members to stay up-to-date with training opportunities and growth initiatives.
  • Analyze sales data, reporting, and rosters using industry-leading tools to inform strategic decisions and drive performance improvement.
  • Be a customer advocate, interacting with customers to create comfortable and confident experiences before, during, and after fittings.

To excel in this role, you will need:

  • Exceptional leadership and team development skills.
  • Superior customer service abilities, with a proven track record of driving sales and meeting performance targets.
  • Previous retail experience, preferably in a store management or concession role.
  • Attention to detail, adaptability, and a willingness to learn and grow.
  • Strong communication and interpersonal skills to build effective working relationships.

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