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Logistics Supervisor

1 week ago

Canberra, ACT, Australia FedEx Group Full time
About Us
We're FedEx Express – a team of 500,000+ people strong around the world. Our purpose is to provide outstanding experiences to our customers as we connect the world to what's next. We're driven by innovation, curiosity, and a willingness to transform and grow.

Job Description
The Operations Supervisor will play an integral role in ensuring operational KPIs are achieved to meet our service delivery targets. This includes managing daily completion of team tasks, delegating first-level employee activities, and promoting a Safety-Above-All culture. The successful candidate will work closely with the Deputy Manager Operations to drive results and deliver excellence.

Key Performance Indicators
Analyse day-to-day results and take action to meet service quality targets. Reduce loss and damage, and optimise costs. Establish a customer-focused culture by implementing initiatives that aim to achieve customer satisfaction, loyalty, and retention.