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National Enrollment Consultant
2 months ago
Location: Brisbane CBD, Brisbane, Australia
Salary: AUD 86,499 per annum + incentive paid three times annually
Company: Navitas; Careers and Industry Division is on the lookout for a driven and self-assured individual with outstanding telephone sales capabilities for the position of National Course Advisor.
This position is pivotal in recruiting and enrolling new domestic students into a variety of courses and programs. The primary focus is to engage with potential students via telephone, providing pertinent course information and fostering service-oriented relationships that contribute to increased enrolments, thereby meeting campus and individual enrolment objectives.
Key Responsibilities:
- Establishing rapport and communicating effectively with prospective students to achieve enrolment targets and service metrics.
- Managing and nurturing all prospective students and enrolments while ensuring compliance with established measures.
- Delivering detailed and accurate information regarding courses, career paths, and market trends relevant to the business unit and associated industry.
- Resolving prospective students' issues and concerns in accordance with Service Level Agreements.
- Preparing performance reports and offering insightful recommendations to enhance business growth while meeting expected sales and growth targets.
- Maintaining accurate data within all sales systems, including CRM platforms.
- Providing feedback and addressing customer inquiries within service level agreements.
Qualifications & Experience:
- Proven experience in a sales environment, particularly in meeting KPIs and sales targets, ideally within the education sector.
- Familiarity with sales and service systems, such as Salesforce CRM.
- Exceptional communication skills, with strong interpersonal and relationship-building abilities.
- Self-motivated with a positive attitude and a willingness to acquire new skills.
- Experience working collaboratively in a team as well as independently towards shared goals.
- Ability to manage competing priorities, communicate progress effectively, and meet stakeholder expectations.
- Adaptability to changes within a dynamic environment of systems, processes, and responsibilities.
What We Offer:
- Opportunities for career advancement and leadership development.
- A collegial and collaborative environment focused on academic excellence.
- Mobility options within the organization.
- Staff study scholarship covering 75% of all courses.
- Access to modern facilities.
- Health & Wellbeing packages, including free counseling for employees and their families, discounted gym memberships, and travel-related discounts.
- Salary packaging and novated leasing options.
- Competitive total remuneration package.
If you are seeking to be part of a purpose-driven organization where you can enjoy autonomy and ownership of your role in a dynamic, energetic, and positive atmosphere, this opportunity may be for you.
Application Process:
- Submit a CV highlighting your relevant experience.
- Include a cover letter detailing your solution-based sales approach and how you structure your communications for informed recommendations.
- Applications will be evaluated upon receipt.
- Successful candidates will need to demonstrate full working rights and undergo necessary background checks.
About Navitas:
Navitas is a premier global education provider dedicated to transforming lives through education. We offer life-changing learning opportunities by delivering a wide range of educational services to over 70,000 aspiring students across our global network each year.
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