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Delivery Expert

3 weeks ago

Melbourne, Victoria, Australia beBeeProjectManagement Full time $90,000 - $120,000
Operations Manager

We are seeking a skilled Operations Manager to lead the successful rollout of our NetSuite Phase 2 implementation, including Cloud WMS integration across multiple retail locations.

This contract role will run for an initial period and offers the opportunity to deliver a high-impact program at the heart of our growth.

About the Role
  • Take end-to-end ownership of this critical project—ensuring scope, timelines, and resources are managed effectively.
  • Partner with internal teams and external vendors to deliver seamless system integrations, support business process improvement, and embed new ways of working across the organisation.
Key Responsibilities:
  • Lead the NetSuite Phase 2 implementation and Cloud WMS rollout, managing timelines, scope, and resources.
  • Coordinate integrations between NetSuite, Cloud WMS, and related platforms (OMS, fulfillment, multi-store stock transfers).
  • Engage stakeholders across multiple functions, driving adoption through clear communication and change management.
  • Oversee vendor management with system integrators (e.g., Annexa, Celigo, Cloud Coders) to ensure high-quality delivery.
  • Track and report progress to senior leadership, highlighting risks, dependencies, and mitigation plans.
  • Manage project budget, investment tracking, and ensure costs align with business case.
  • Collaborate with data teams to ensure data quality, migration readiness, and smooth transition.
What We Are Looking For:
  • A proven operations leader with deep ERP implementation experience, ideally NetSuite or similar cloud ERP, paired with a strong grasp of retail, warehouse, or supply chain operations.
  • Commercially minded, confident working across stakeholders from executives to frontline teams, and skilled in balancing technical delivery with business impact.
  • Thriving in dynamic environments and bringing clarity, structure, and momentum to complex programs.

You bring:
a strong track record of delivering multi-phase, organization-wide transformation projects.
experience in retail or warehouse environments, with knowledge of fulfillment and multi-store operations.
strong vendor and stakeholder management skills.
business process analysis and improvement experience.
proven success driving change management and adoption across teams.

About Us

We are a fast-growing online beauty retailer driven by our mission to make beauty accessible to all. Our unique culture is built on collaboration, a positive approach, and a commitment to doing the right thing.