Customer Experience Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Customer Experience Manager to join our team at Dan Murphy's. As a Customer Experience Manager, you will be responsible for leading a team of customer-facing staff to deliver exceptional customer experiences that drive loyalty and revenue growth.
Key Responsibilities:
- Motivate and lead a team of customer-facing staff to deliver world-class customer experiences.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to drive business growth and improve operational efficiency.
- Provide coaching and mentoring to team members to enhance their skills and knowledge.
- Build strong relationships with customers to understand their needs and preferences.
About You:
We are looking for a passionate and results-driven individual who is committed to delivering exceptional customer experiences. You will have a proven track record of leading high-performing teams and driving business growth through customer-centric strategies.
What We Offer:
As a Customer Experience Manager at Dan Murphy's, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. You will also have access to a range of benefits, including:
- Competitive salary and bonus structure.
- Opportunities for career growth and development.
- Recognition and rewards for outstanding performance.
- Access to exclusive discounts and perks.
How to Apply:
If you are a motivated and experienced customer experience professional who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter, to our Talent Team.
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