
Digital Identity Services Manager
19 hours ago
We are seeking an experienced Identity Team Lead to oversee the effective operation of our Identity team. This role is responsible for ensuring that business and technical service requirements are accurately interpreted and implemented to deliver seamless and secure user experiences.
- Key Responsibilities:
- Supervising an effective Identity team to ensure business and technical service requirements are correctly interpreted and implemented.
- Advising IT Teams: Providing technical leadership and guidance to IT operations teams and business stakeholders, coordinating project delivery and service transition.
- Reducing Operational Risk: Enhancing the availability and reliability of directory and identity management systems to mitigate operational risks.
- Leading Service Activities: Ensuring the availability of critical business services through effective capacity planning and business continuity support.
- Optimising Service Operations: Ensuring optimal execution of service operations across IT Identity frameworks.
- Collaborating Across Functions: Working effectively within cross-functional teams to execute IT operations, service, and incident management processes.
- Evaluating System Designs: Assessing and validating system and solution designs to support IT service transition and management processes.
The ideal candidate will have experience in designing and configuring Identity and User Access Management platforms, expertise in Entra, Active Directory & Azure AD, Azure MFA, Office 365, mail filtering solutions, and file storage.
You will also have advanced working knowledge of operating system protocols, platform services, and system design; proven ability to implement automation and orchestration solutions; strong understanding of ITIL and DevOps processes and relevant service operations tools such as Jira.
BenefitsThis is an opportunity to work with cutting-edge technologies and be part of a team driving digital transformation. We offer flexible and hybrid working arrangements, including temporary remote work options and a focus on work-life balance.
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