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Melbourne, Victoria, Australia AccorHotel Full time
{"title": "Night Auditor Role at AccorHotel", "description": "Accomplish Your Career Goals with AccorHotel

As a Night Auditor at AccorHotel, you will be the face of our hotel, ensuring a warm and professional welcome to all guests. You will work closely with our Night Manager to maintain the presentation and security of the hotel, and support the Manager to complete overnight reporting responsibilities.

This part-time role requires someone who is keen to work 2-3 shifts per week, from 11pm to 7am. Your responsibilities will include:

Key Responsibilities:
  • Guest Experience: Be the night-time face of the hotel, offering a warm and professional welcome to all guests, anticipating and meeting guest needs as they occur during the shift.
  • Supervision: Effective supervision of late guest arrivals and early departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer-focused.
  • Reporting: Run reports and draw up statistical information as required by finance policies and procedures.
  • Computer Tasks: Complete relevant computer tasks in relation to Night Audit functions, including posting room charges and daily room revenue.
  • Hotel Presentation: Maintain the presentation and cleanliness of the lobby and public areas of the hotel.
Requirements:
  • Experience: Previous experience in a Front Office role, such as Guest Service Agent.
  • Knowledge: Knowledge of a Property Management System such as Opera or RMS is preferred.
  • Skills: Friendly personality and positive attitude, with exceptional attention to detail. Strong skills in Microsoft Office, including Word, Excel, and Outlook, together with good written and verbal communication.
  • Certifications: Unrestricted Driver's License and Responsible Service of Alcohol certificate.
  • Physical Abilities: Ability to assist guests with luggage, including managing stairs.

At AccorHotel, we are committed to creating an inclusive and supportive environment. We offer a positive work culture, global Accor and partner discounts, career progression, learning & development opportunities, and the environment to learn a wide range of skills as part of a global hospitality brand.

", "requirements": "Requirements:
  • Experience: Previous experience in a Front Office role, such as Guest Service Agent.
  • Knowledge: Knowledge of a Property Management System such as Opera or RMS is preferred.
  • Skills: Friendly personality and positive attitude, with exceptional attention to detail. Strong skills in Microsoft Office, including Word, Excel, and Outlook, together with good written and verbal communication.
  • Certifications: Unrestricted Driver's License and Responsible Service of Alcohol certificate.
  • Physical Abilities: Ability to assist guests with luggage, including managing stairs.
", "benefits": "Benefits:
  • Positive Work Culture: We are committed to creating an inclusive and supportive environment.
  • Global Accor and Partner Discounts: Enjoy discounts on accommodation and dining.
  • Career Progression: Opportunities for career growth and development.
  • Learning & Development: Access to learning and development opportunities.
", "contact": "

Apply today to start a conversation and see where your AccorHotel career can take you.

", "lang_code": "en-US"}