Delivery Excellence Lead

5 days ago

Sydney, New South Wales, Australia beBeeCustomerCentric Full time $90,000 - $120,000
Job Description

As a Delivery Excellence Specialist, you will be responsible for ensuring seamless delivery according to contractual obligations. Your role is crucial in ensuring that service level agreements and key performance indicators are met throughout the contract lifecycle.

Main Responsibilities:
  • Serve as the primary point of contact for customers with recurring services.
  • Onboard and transition clients smoothly from sales/project to delivery.
  • Lead business growth initiatives that increase usage.
  • Proactively manage client relationships and expectations; and ensure client satisfaction.
  • Identify critical success factors and ensure key performance indicators support them.
  • Allocate resources and manage distributed teams, including 24/7 operations.
  • Monitor team performance and adherence to best practices.
  • Conduct planning, retrospective, and review meetings with clients.
  • Implement process improvements and provide internal reporting.
  • Manage risk and ensure compliance with regulatory standards.
  • We offer a competitive compensation package and flexible working conditions in our hybrid work model.

  • Delivery Excellence Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeStakeholder Full time $120,000 - $150,000

    Key Responsibilities:Coordinate and lead delivery across all workstreams end-to-end.Translate regulatory requirements into actionable deliverables.Develop briefings and facilitate stakeholder understanding of deliverables.Track and report progress, escalate risks, and ensure timely delivery.Identify process improvements and reduce manual effort.Skills...

  • Delivery Excellence Lead

    1 week ago

    Sydney, New South Wales, Australia beBeePortfolio Full time $123,810 - $164,090

    About our organizationWe strive to make a positive impact on the lives of our customers and communities.Our heritage is rooted in providing essential services, while our future is focused on innovation and excellence.Job OverviewThe Project Portfolio Manager leads project mobilization from plan to brief approval, ensuring projects are set up for success....

  • Excellence in Service Delivery Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $110,000

    Job Title: Service Delivery Excellence LeadAs a Service Delivery Excellence Lead, you will be responsible for overseeing the performance of our service desk team. This includes managing customer expectations and supporting the career growth of your team members.The key responsibilities of this role include:Ensuring accurate and timely ticket resolution by...

  • Portfolio Delivery Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Delivery Centric Full time $80,000 - $120,000 per year

    ROLE: Portfolio Delivery Coordinator LOCATION: SydneyAs a Portfolio Delivery Coordinator you will:Provide dedicated coordination support across the Customer Platforms portfolio delivery teams, assisting in the planning, tracking, and delivery of multiple projectsTrack project status and provide updates to relevant stakeholders on progress, risks, and any...

  • Service Delivery Excellence Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeServicedelivery Full time $96,000 - $144,000

    Job Summary:We are seeking a highly skilled Service Delivery Excellence Lead to join our team in Sydney. As an industry leader, we continue to push boundaries and redefine how we use buildings for life, work, and play.The future of work is about flexibility and collaboration, and at our organization, we value innovative working cultures where we focus on...

  • Delivery Excellence Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeDirectorship Full time $130,000 - $145,000

    Chief Delivery Officer/Delivery DirectorRole Overview:This is a leadership position that oversees the successful delivery of programs and projects for end clients, while shaping and uplifting our internal delivery function.The Chief Delivery Officer (or Delivery Director) will drive enterprise change, align delivery teams to business objectives, and ensure...

  • Delivery Excellence Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeQuality Full time $150,000 - $180,000

    Job DescriptionThis high-impact role drives quality improvements across millions of customer deliveries, ensuring operational excellence in First, Middle, and Last Mile operations.Key Responsibilities:Optimize end-to-end delivery quality metrics across the network.Lead Weekly and Monthly Business Reviews for quality performance.Develop and implement quality...

  • Delivery Excellence Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTransformation Full time $230,000 - $280,000

    Job DescriptionWe are seeking a dynamic senior leader to head our clients delivery function. This role will sit within the senior leadership team and be accountable for overseeing the successful delivery of programs and projects for their end clients.The chosen candidate will drive enterprise change, align delivery teams to business objectives, and ensure...

  • Delivery Excellence Manager

    7 days ago

    Sydney, New South Wales, Australia beBeeDelivery Full time $104,717 - $173,181

    **Job Title:** Delivery Excellence ManagerWe're seeking a skilled professional to spearhead our journey towards excellence. This role will help the team maximize business value, drive continuous improvements and ensure timely delivery in a safe and productive environment.The ideal candidate will be responsible for ensuring the squad adheres to agile values...

  • Training Delivery Excellence Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $250,000

    We play a crucial role in delivering safe, reliable, and sustainable energy to millions of Australians.Operating over 13,000 km of high-voltage transmission lines and 128 substations across NSW and the ACT, we connect electricity generators to the distribution network—powering homes, businesses, and communities.As our organization evolves, we're growing...