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Store Manager

2 months ago


City Of Stirling, Australia Pandora AS Full time

About the Role:

The Store Manager will be the ultimate Pandora ambassador, embodying the brand's values and culture. As a key member of the retail team, you will be responsible for delivering exceptional customer experiences, driving sales, and leading a team of Assistant Store Managers and Retail Assistants.

Key Responsibilities:

  • Brand Ambassadorship: Develop a store culture that reflects the brand's passion and values, where team members shine as extraordinary brand ambassadors.
  • Sales Leadership: Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
  • Team Management: Build, coach, and inspire a team of talented retail professionals, fostering a sense of accountability for both individual and store performance.
  • Operational Excellence: Utilize your expertise to implement visual merchandising directives, efficient operational processes, and continuous talent growth and development.
  • Performance Management: Identify and resolve potential performance issues and policy violations in partnership with the Divisional Sales Manager and Human Resources.

Requirements:

  • Demonstrated results-oriented leadership with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • Developed communication skills, both written and verbal, with the ability to connect with people at all levels of the organization.
  • A business acumen sharper than a diamond, coupled with analytical thinking that can show and deliver positive results.
  • Proven skills in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
  • Knowledge of Microsoft Office 365 Suite, POS systems, and applicant tracking systems.

What We Offer:

  • Generous staff discount on all Pandora products
  • A day off on your birthday
  • Subsidised Health Insurance
  • Retail Bonus Scheme
  • Employee Assistance Program

Pandora's Commitment:

Pandora's recruitment procedures are designed to be transparent and clear for all candidates, ensuring a fair and equal opportunity to demonstrate their competencies and skills. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.