Customer Service Representative
3 weeks ago
About Us
Bendigo and Adelaide Bank is the bank you can be proud to work at. Our collective purpose is to feed into prosperity, not off it.
Job Overview
This role is located at Smithfield and offers a permanent full-time position with a 76 hour fortnight roster.
Responsibilities
- Deliver exceptional customer service by helping customers with transactions and educating them on our online platforms and tools.
- Build connections with the community to support our customers and give back to make our communities a better place.
- Work collaboratively as part of a team to meet our goals and maintain a culture that values risk and compliance in all decision making.
Requirements
- Demonstrated competence in achieving consistent sales results.
- An ability to confidently communicate with customers face-to-face and over the phone.
- A willingness to understand and share what makes our bank different.
- Experience in the banking and finance industry is a plus but not essential.
What We Offer
We provide a supportive work environment where you can grow and develop your skills. You will have access to ongoing training and development opportunities to help you achieve your career goals.
Salary and Benefits
The salary for this role is estimated to be around $65,000 per annum, based on location and experience. In addition to a competitive salary, we offer a range of benefits including flexible working hours and opportunities for professional growth and development.
About the Role
The Customer Advisor is the face of the branch and business, using their knowledge and expertise to deliver exceptional customer service and contribute to the bank's vision of becoming Australia's bank of choice.
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