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Local Community Outreach Specialist
2 weeks ago
This role involves connecting products and services with the local community, delivering end-to-end support across various channels. The successful candidate will be customer-focused, results-driven, and open to new ideas and ways of working.
About the RoleWe are seeking a multitasker who can confidently support customers across messaging, face-to-face, and phone channels. The ideal candidate is passionate about serving their local community and growing lasting customer relationships.
Key Responsibilities- Solve everyday challenges and keep customers at the heart of everything
- Support customers across multiple channels, including messaging, face-to-face, and phone
- Deliver accurate and personalized solutions to customers
- Maintain a detailed and organized approach to ensure every interaction is accurate and secure
- Flexible Working: Work in-store, from home, or in the community, depending on business needs
- Growth Opportunities: Access skills development, career pathways, and opportunities to innovate within our organization
- Supportive Environment: A culture that values well-being, welcomes new ideas, and celebrates success
