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End-to-End Process Improvement Expert

1 week ago

Sydney, New South Wales, Australia Australian Payments Plus Full time

Join the Australian Payments Plus Team and Shape the Future of Payments

We are seeking a skilled Senior Business Process Analyst to join our team and help drive process optimisation for Australian Payments Plus. This is an exciting opportunity to be part of a dynamic team shaping the future of payments in Australia.

About the Position:

As a Senior Business Process Analyst, you will work closely with cross-functional teams to identify areas for improvement, analyse current performance and compliance, and propose solutions to enhance efficiency and effectiveness.

Your Key Responsibilities:

  • Develop and implement process improvements to enhance efficiency and effectiveness.
  • Collaborate with executive leadership to identify and validate process ownership, end-to-end process outcomes, and process improvements.
  • Lead process workshops to validate ownership, identify end-to-end processes, assess AP+ process maturity, and build roadmaps for process improvement.
  • Communicate process improvements and project updates to stakeholders through reports and presentations.

What We're Looking For:

  • Significant relevant experience in business process management, improvement, optimisation or engineering.
  • Demonstrated expertise in leading process improvement workshops and delivering business impact.
  • Ability to drive change in a complex environment with a focus on collaborative improvement.
  • Desirable: Project management practices and tools (Waterfall/Agile, Jira).
  • Highly preferred: Certification in advanced process improvement or change methodologies.