Virtual Customer Experience Representative

1 week ago

Townsville, Queensland, Australia beBeeCustomerSuccess Full time $60,000 - $120,000

Career growth opportunities abound in this dynamic financial services role. As a Virtual Customer Success Manager, you'll play a pivotal part in guiding families through the process of selecting life insurance coverage that fits their needs.

About the Position

Key responsibilities include:

  • Guiding clients through virtual appointments to select life insurance coverage
  • Helping families understand their coverage options and using proven scripts and tools to guide client conversations
  • Providing exceptional support and staying organized to meet weekly goals

This is not a cold-calling role, as all leads are warm and client meetings are scheduled in advance. Strong communication skills and a desire to help people are essential for success.

You'll receive comprehensive training and mentorship from day one, a flexible schedule, access to warm leads, and support from our national team. Additionally, monthly bonus opportunities will be available for top performers.

The ideal candidate will have strong sales or customer service experience, although it's not required. If you're motivated, results-driven, and passionate about helping others, this may be the perfect opportunity for you.

We strive to create a supportive work environment that fosters growth and development. Our goal is to empower you to succeed and reach your full potential.

Why Choose This Role?

This Virtual Customer Success Manager position offers:

  • A dynamic and fast-paced work environment
  • Opportunities for career growth and advancement
  • A competitive compensation package, including monthly bonuses
  • A comprehensive benefits program
  • Flexible scheduling to accommodate your needs

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