Cafe Operations Director
2 weeks ago
Job Overview
We are seeking a skilled and experienced leader to oversee the daily operations of our cafe. As Cafe Manager, you will be responsible for managing rosters, maintaining staff levels, and ensuring high standards of service and product quality.
About the Role:
- Manage day-to-day operations and rostering schedules.
- Maintain adequate staffing levels through recruitment and training.
- Ensure all employees adhere to company policies and procedures.
- Lead by example and foster a positive work environment.
- Conduct regular performance appraisals and provide constructive feedback.
Key Responsibilities:
- Supervise staff during peak periods and maintain productivity.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and control costs, including inventory management and cash handling.
- Collaborate with other departments to ensure seamless service delivery.
- Stay up-to-date with industry trends and best practices.
Requirements:
- Proven experience in supervisory or management roles.
- Excellent leadership and communication skills.
- Able to motivate and empower staff to achieve their full potential.
- Familiarity with health and safety protocols and procedures.
- Strong problem-solving and analytical skills.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to make a real difference in the community.
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