Cafe Operations Director

5 days ago

Melbourne, Victoria, Australia beBeeManager Full time $70,000 - $72,000

**Role Summary**

The Cafe Manager is a key position responsible for overseeing the day-to-day operations of the cafe.

  • Strategic Planning: The Cafe Manager will develop and implement operational strategies to drive customer satisfaction, increase loyalty, and boost reputation.
  • Team Management: Lead and manage a team of staff, including hiring, training, and performance evaluation.
  • Inventory Management: Coordinate with vendors to order supplies as needed and maintain updated records of daily, weekly, and monthly revenues and expenses.
  • Cafe Maintenance: Ensure all areas are clean and tidy, and foster friendly relationships with customers.

**Requirements and Skills**

  • Event Planning: Collaborate with the head chef and team to plan and execute events/functions.
  • Health and Safety: Uphold a secure work environment by adhering to health and safety protocols, providing training and supervision for new staff, and fostering their development.
  • Leadership: Lead the achievement of daily and weekly objectives with the restaurant team, supervising day-to-day operations to ensure customer satisfaction with both food and service.
  • Menu Planning: Collaborate with the chef to plan menus and ensure clients are content with the overall dining experience.
  • Financial Management: Approve invoices and finalize stock credits in accordance with established procedures.

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