
Refugee Support Programme Executive
1 week ago
Job Title: Refugee Employment Support Program Manager
">About the Role:
This critical new role will provide overall leadership and strategic direction for the regions that deliver the Refugee Employment Support Program. It is responsible for ensuring quality service delivery, workforce planning, staffing and recruitment strategies, performance management, financial management, and implementing strategies for continual improvement.
">About You:
We are looking for someone to lead with a strategic plan and manage operations of the program. You should have good working knowledge of local, state and national labour markets, proven business development skills, excellent communication skills, high-level negotiation skills, and ability to influence.
">Selection Criteria:
- Qualifications in Business Management, Leadership or similar desirable or be willing to work towards
- Good working knowledge of local, state and national labour markets
- High level customer centric approach and the ability to lead teams to achieve customer service standards, KPIs and targets
- Management, leadership, and mentoring capability
- Administrative, organisational, budgetary, reporting and planning skills
- Excellent communication, negotiation, and motivational skills
- Client focus and the ability to act empathetically and sensitively with refugees and asylum seekers
- Analytical interpretation and advanced problem-solving abilities
About Us:
Settlement Services International (SSI) supports newcomers and Australians to achieve their full potential. We take an integrated approach to support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs.
">About our Benefits:
- Salary packaging options to receive more take-home pay
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities
Work Environment:
At Settlement Services International (SSI), we are committed to creating and maintaining a safe organisation where protecting individuals and preventing and responding to abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.
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