Retail Team Leader

2 weeks ago

Holtze, Australia beBeeCustomerService Full time $70,000 - $77,000
Job Role Overview

A skilled Store Manager is required to lead a dedicated team and drive sales through exceptional customer experiences in a fast-paced retail environment.

Key Responsibilities
  • Lead, coach and develop a frontline team to achieve sales, profit and growth targets by setting clear objectives and providing ongoing support.
  • Deliver an outstanding customer experience through strong service standards and store presentation including effective merchandising and visual displays.
  • Manage day-to-day store operations including stock control, customer service and team performance.
  • Oversee training, development and performance of your team to ensure they have the necessary skills and knowledge to succeed.
  • Ensure compliance with health, safety and operational policies to maintain a safe working environment.
  • Monitor financial performance and control store costs and losses to maximise profitability.
Requirements and Qualifications
  • Experience in retail management with a proven track record of leading successful teams and achieving sales growth.
  • A passion for delivering excellent customer service and creating engaging in-store experiences that exceed customer expectations.
  • A results-driven approach with the ability to motivate and inspire your team to achieve their full potential.
  • Excellent communication, decision-making and interpersonal skills with the ability to build strong relationships with colleagues and customers.
  • Proven ability to drive sales through effective up-selling and product recommendations.
  • A strong focus on safety, operational excellence and team wellbeing to create a positive work environment.
Career Advancement Opportunities

As a Store Manager, you will have access to career progression opportunities across our growing national network, enabling you to develop your skills and advance your career in retail management.

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