Retail Operations Manager
2 weeks ago
About the Role
As a key member of the Coles team, you will play a vital role in supporting the Store Manager to drive business success and deliver exceptional customer experiences. This is an exciting opportunity to take your retail leadership skills to the next level and contribute to the growth and success of a leading Australian retailer.
Key Responsibilities
- Lead and develop a large team of retail professionals to achieve business objectives and deliver outstanding customer service.
- Collaborate with the Store Manager to develop and implement strategies to drive sales growth, improve operational efficiency, and enhance the customer experience.
- Ensure that all store operations are running smoothly, including visual merchandising, safety, compliance, and auditing standards.
- Develop and maintain strong relationships with customers, team members, and the local community to build a positive and inclusive store environment.
- Stay up-to-date with industry trends and best practices to continuously improve retail operations and customer experiences.
About You
- Proven experience in a retail leadership role, with a strong track record of driving business results and developing high-performing teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and stakeholders.
- Strong business acumen, with the ability to analyze data and make informed decisions to drive business growth.
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and team performance.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A chance to work for a leading Australian retailer with a strong commitment to customer satisfaction and team performance.
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