Digital Innovations Specialist

2 weeks ago

Brisbane, Queensland, Australia Ashurst Full time

About Ashurst Advance

Ashurst Advance is Ashurst's NewLaw division that leverages cutting-edge technology, refined processes, and subject matter expertise to deliver a wide range of technology-enabled legal and eDiscovery services. Our team collaborates with Ashurst's legal experts to solve clients' business problems through optimal efficiency, cost-effectiveness, and digitally innovative legal service delivery.

Our market-leading offering has received global recognition, including:

  • Band 1 ranking for Law Firm LPO, Alternative Legal Service Providers (Chambers Global, 2021, 2022, and 2023), the only Law Firm in Australia to have this ranking
  • Most Innovative Law Firm, APAC & Europe (FT Innovative Lawyer Awards 2023)
  • Most Innovative Firm Headquartered outside Asia-Pacific (Financial Times APAC Innovative Law Awards, 2022, and 2024)

We are committed to the future of legal services and want to attract top talent to help us achieve our objectives and grow our unique offering. By joining us, you will be at the forefront of change in the legal industry and part of a team dedicated to innovation, global collaboration, diversity, and growth.

The Opportunity

Our Digital Services team designs, develops, and delivers integrated solutions that combine our legal expertise with best-in-class technology and user design principles to enhance the delivery of our legal services.

Our team has significant experience:

  • Using automation, AI, and data analytics to improve the accuracy and speed of service delivery and transform advice
  • Creating fit-for-purpose digital solutions to drive efficiencies and productivity at a matter, project, and team level
  • Developing collaborative, cloud-based workspaces for legal and client teams to work and communicate together more efficiently
  • Maximising opportunities for commercialising digital transformation

We are seeking motivated professionals with excellent problem-solving skills, who work independently, and are curious and detail-oriented to join our award-winning team as a Digital Innovations Specialist in Brisbane, Sydney, or Melbourne.

Key Responsibilities

You will be responsible for implementing and supporting technology-based services and solutions for our internal and external clients. It would be beneficial to have prior hands-on experience working with a range of technology solutions, ideally including automation, AI, collaboration, low/no-code tools, or some coding experience. Training on our specific toolkit will be provided. Prior experience working in a legal environment is a huge plus, but not essential. We are looking for tech enthusiasts from all backgrounds who are keen to learn how to use technology to improve ways of working and delight our diverse customer base.

About You

  • You will have good technical skills with experience in implementing technology solutions for clients/customers and providing high-quality service and support. You will be able to self-manage your workload, prioritise, and deliver work to deadlines.
  • You will communicate clearly and effectively, demonstrate the ability to adapt to different styles and behaviours, and work collaboratively across a global team.
  • You will have meticulous attention to detail, consistently work at a very high standard without supervision, be a problem-solver by nature, and show resilience and the ability to develop from constructive feedback.
  • You will have some understanding of and interest in evolving areas of technology such as automation, artificial intelligence, and data analytics.
  • Prior experience or exposure to legal or other professional services delivery is preferred.
  • You will be flexible, willing to adapt your approach to the audience and circumstances, and able to harness ambiguity to shape new opportunities and approaches.
  • You will have education, training, and/or relevant experience within Information Technology, Business Management/Commerce, Finance, or Law.
  • Demonstrated knowledge of fundamental programming languages such as Python, JavaScript, HTML/CSS would be a plus.
  • Candidates must be an Australian Citizen or have Permanent Residency.

What We Offer

We offer competitive remuneration with the flexibility to reward high performance, flexible working, complimentary gym memberships, corporate health plans, a global professional development offering for all employees, and an industry-leading programme that celebrates diversity and inclusion.

We are committed to delivering positive impacts to our communities through our Social Impact programme, with a strong emphasis on working with First Nations people through our pro bono practice. We aim to recruit, retain, and promote the best people from the widest possible talent pools and provide a safe and welcoming environment for all employees to ensure they are supported to work at their best. We are a unique place to work due to our global strength, drive to innovate and collaborate, and commitment to excellence. The estimated salary for this role is $120,000 - $160,000 per annum, depending on experience.

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