Luxury Retail Business Leader

4 weeks ago

Perth, Western Australia Tiffany & Co Full time
Lead a Luxury Retail Business in Perth, Western Australia

Tiffany & Co. is seeking a highly skilled and experienced Store Manager to lead our luxury retail business in Perth, Western Australia. As a Store Manager, you will be responsible for driving the strategy of the store and providing direction to the store leadership and sales teams.

Key Responsibilities:
  • Business Performance Analysis: Analyze the performance of the business and determine a focused action plan to improve results, leveraging clients, team, visual merchandising, product assortment, and in-store operations.
  • Team Leadership: Provide a cohesive direction for the entire store team through the utilization of the morning briefing and goal setting.
  • Client Experience: Ensure a seamless and luxurious client experience is delivered in store consistently, responding to feedback as it arises.
  • Client Development: Develop a client development plan to engage and grow high-value and VIP clients, utilizing the team to build long-term meaningful relationships.
Requirements:
  • Minimum five years' experience leading teams of at least 15 people in a retail or client-focused environment.
  • Experience in sales generation and managing the achievement of sales results.
  • Experience working towards targets and KPIs.
  • Experience in partnering with high-net-worth individuals in a selling environment.
  • The ability to inspire trust, integrity, fairness, and professionalism both with clients and staff members.
  • Proven ability and desire to work in a fast-paced, changing environment.
  • Flexibility to work in various roles based on business needs.
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • In-depth technical knowledge of precious metals and gemstones will be highly advantageous.
Tiffany & Co. Offers:
  • Generous salary and bonus, incentives, employee discounts, and milestone gifts.
  • A high-performing, caring, fun, and dynamic team.
  • A culture focused on wellbeing, innovation, and growth.
  • Endless career opportunities with the largest luxury group - LVMH.
  • Never-ending training and individual up-skilling opportunities.
  • Great mentoring from highly experienced management team.

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