Customer Support Coordinator

2 weeks ago


Sunshine, Australia Opal HealthCare Full time
About the Role

We are seeking a highly motivated and organized Customer Support Coordinator to join our team at Opal HealthCare. As a key member of our sales and admissions team, you will be responsible for ensuring the sales and admissions process runs smoothly and efficiently.

Key Responsibilities
  • Conduct tours and provide exceptional customer service to potential residents and their families
  • Proactively manage sales enquiries and build meaningful relationships with internal and external stakeholders
  • Maximize occupancy and support the implementation of approved marketing events
  • Assist with processing of fortnightly staff payroll, accounts payable and receivable, petty cash, and invoicing
  • Provide administrative support and assist with client services and general enquiries
  • Assist with recruitment processes, including drafting employment contracts
  • Manage team rosters and timesheets
What We Offer

At Opal HealthCare, we are dedicated to our purpose of bringing joy to those we care for. As a valued member of our team, you will have access to a range of benefits, including:

  • Work/life balance with flexible work hours
  • Dedicated mentoring and internal/external career development programs
  • Leave loading and opportunity to withdraw leave
  • Employee Referral Program – earn up to $5,000 in incentives for inviting friends to work
  • Internal and external training programs
  • National secondment opportunities to diversify your experience
  • Sector leading training, systems, and innovation
Requirements

To be successful in this role, you will need to be a team player with excellent communication and interpersonal skills. You will also need to be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.

Please note that all applicants must be willing to complete a pre-employment medical, police clearance, and NDIS worker's clearance.



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