Cleaning and Guest Experience Coordinator
2 weeks ago
Oaks Hotels Mackay Carlyle Suites is seeking a skilled and energetic individual to join their housekeeping team as a Cleaning and Guest Experience Coordinator.
About the RoleThis is an excellent opportunity for someone who takes pride in delivering exceptional guest experiences and is committed to ensuring a high standard of cleanliness.
As a Cleaning and Guest Experience Coordinator, you will be responsible for:
- Maintaining a clean and tidy environment that meets the highest standards
- Providing excellent customer service to guests and responding promptly to their needs
- Working collaboratively with the housekeeping team to ensure seamless operations
- Ensuring all cleaning equipment and chemicals are used safely and efficiently
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- The ability to multitask and work under pressure
- A strong attention to detail and commitment to quality
- Experience working in a hotel or hospitality environment (desirable)
The successful candidate will receive a competitive hourly rate, commensurate with experience. Additionally, they will have access to a range of benefits, including:
- 50% discount on accommodation at Oaks Hotels across Australia and New Zealand
- Access to Minor Hotels ANZ paid parental leave benefits
- 20% team member's friend and family discount on accommodation at Oaks Hotels
- Additional paid leave, including Birthday and Study leave
- Educational Financial support may be available to those who undertake development relevant to the company's business requirements
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat
We offer a supportive and dynamic work environment that values employee growth and development. If you are passionate about delivering exceptional guest experiences and are committed to maintaining high standards of cleanliness, we encourage you to apply for this exciting opportunity.
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